Customer testimonials
GCE has decades of experience meeting the demands of complex operational systems, and our team has earned many awards for service excellence.
Below are comments we’ve received from our customers:
I don’t know if you are aware of how great the people you have working on your team are. I have had the opportunity to serve as an escort for the crew as they do their work at Wolcott Hall. Without fail, here is what I see every time from your team:
- They are on time or early.
- Their crew leader is very professional and polite.
- They are organized and hit each task in a fashion that reminds me of an Indy 500 pit crew. Each has a purpose and a tool, and they hit it simultaneously with minimal direction required and with focus. They do not waste time.
- They always put out safety signs and warn people of wet floors as they enter the building or move about.
- They have an attitude of enthusiasm for their work, a smile on their face, and a cheerful presence.
- I see them help each other like a real team, and I’ve witnessed them do acts of kindness for each other.
- They greet folks in the hallway with a smile, happy words, jokes and fist bumps.
To summarize, they are hard workers, very good people and a joy to be around. You are lucky to have them on staff, and I want to thank you personally for all that they do and to let you know that we very much appreciate them.
— Daniel B., Audio Visual Engineer, TDSC, Fort Campbell, Kentucky
A real big BZ (Bravo Zulu) goes to the NAWCTSD janitorial staff. They do an exceptional job of keeping everything clean, tidy and safe for everyone here at NAWCTSD and Team Orlando. Please give a thumbs up to the GCE Team Members.
— Michael Docouto, M CIV USN NAWCTSD (USA), NAVAIR, – Teams Bravo Zulu
I just want to acknowledge the great job that Mr. Thurnell does in the wellness bathroom across from my office. The bathroom is always spotless, the paper towels are never overstuffed, and his signature shows that he is attentive to this area. It’s a welcome start to my day whether it’s during the week or on the weekend when he works. Please let him know he is appreciated and to keep up the great work!
— Patricia A. Howard, DNP, RN, Chief of Healthcare, Armed Forces Retirement Home, Washington, D.C.
My name is Jeff Higdon, and I am a Fire Inspector with Fort Campbell Fire & Emergency Services. Your material handler, Mr. Stacey Bowen is to be commended on his outstanding work in our facility. He is professional, courteous, and always brings a sense of ownership and passion for his position. Since he has been the material handler, I cannot remember a time we did not have the supplies we needed. I am writing you not only for his performance, but also as a result of a brief conversation with Mr. Bowen today. I asked him if he liked his job. He replied, “I love my job, and I love working for GCE. They are a great company with amazing benefits.” Frankly, I was floored by his response. It’s rare to hear such positive praise about an employer. Praise to you as well for selecting the right person for the job. In closing, please convey my appreciation for his outstanding work and attitude.
— Jeffery M Higdon (Jeff), Fire Inspector, Fort Campbell Fire & Emergency Services, Fort Campbell, Tennessee
Korey McHenry, who works on the GCE IT team at Eglin Air Force base, was recognized by the hospital’s 96th test wing emergency department for his work by Major Ivy Ramirez. Korey’s dedication and expertise were highlighted in the letter he received. Thank you, Korey, for living the mission of GCE and for your exceptional service performed on this contract.
— Major Ivy Ramirez, 96th Test Wing Emergency Department, Eglin Air Force Base, Florida
The Armed Forces Retirement Home (AFRH) in Washington, D.C. gave GCE leaders at this site a letter and specifically mentioned some of our food service team members. Our remarkable team helps to provide a living environment for the residents where they feel supported and well taken care of all year long. Thank you, Marcus, Douglas, Beverly, Linda, Adan, and all of our GCE team members at AFRH.
— Armed Forces Retirement Home (AFRH) in Washington, D.C.
Amanda Miner was recognized by the contracting officer and the Southeast District Superintendent of Ft. Campbell Schools.
“Although Amanda has not been with us for a full 6 months, she has made a significant impact.”
— Marissa Ervin, GCE project manager, Department of Defense Education Activity (DODEA), Fort Campbell, Tennessee
“Ms. Amanda at Marshall Elementary is an amazing custodian, always quick to assist and respond when staff need something. Thankful for her eagerness and efficiency. Job well done!”
— Brian D. Hyden, Facility Operations SRM Manager, Department of Defense Education Activity (DODEA), Fort Campbell, Tennessee
I wanted to pass along how much I appreciate the diligent and meticulous efforts of the cleaning crew at 5th SFG (A) Human Performance and Wellness (HPW) building! The restrooms in the building are IMMACULATE after the cleaning team comes through, the halls are shinier than any hall has a right to be, and I VERY much appreciate their positive attitude and willingness to engage when any questions arise. On multiple occasions, they have informed me of building maintenance requirements of which I was unaware, allowing me to address the situation with the building manager and DPW. If I have questions about what areas are/are not included in the contract details, they are prepared to address those questions to their supervisor and return with an answer at their next cleaning day. Thank you for having trained and for providing such an amazing crew to our building! They are a credit to your company!
— MSG David Krug, Group Medic, 5th SFG (A), Fort Campbell, Tennessee
I want to send this appreciation of the SOCOM cleaning crew, in which Mr. Raymond and Ms. Erma direct all cleaning details. I have much appreciation for this cleaning crew. They do an exceptional job every day, making HQ USSOCOM shine bright as a 4-star command. All the members are so friendly and speak to everyone daily, especially while cleaning their areas. I like to treat them to breakfast or lunch every so often, just to show how much their work is so appreciated. I don’t think there could be a better crew serving USSOCOM! I wanted to relay my gratitude of carpet cleaning. Thanks for hiring such an awesome cleaning crew!
— Pamela Worlds, Chief, Command Publications and Forms Management Branch, MacDill Air Force Base, Tampa, Florida
I wanted to commend your staff for last Friday. The dedication that Raymond, Irma, Troy and Patrick showed was tremendous, due to this being dubbed a safety for the military at the last minute. The staff mentioned did an amazing job, working quickly and efficiently. This helped the government individuals in 5011 & 5014 with cleaning escort be able to leave early for the day. From myself and the cleaning escorts, we greatly appreciate your staff.
— Dustin Rolfe, Sciolex Facility Manager, MacDill Air Force Base in Tampa, Florida
It has been a pleasure working on the base custodial services contract with you. I am so thankful for the support received from the GCE team on day-to-day tasks.
Mercy, you rock!!! Thank you for always being a team player. We have had wonderful experiences together on this contract, and I appreciate all you have done to ensure each base facility was cleaned according to its level of service. Our job wasn’t always easy, especially in these last five years, but we worked it! We worked it to the best of our ability even with ALL the obstacles put before us. We worked this contract with honesty and integrity; that’s why I can smile and know we did good!
The thoughtfulness you exemplify radiates the goodness in you. The care and concerns you have for this contract and your people show in everything you do. Your team is the best! From Victor, Dana, Debbie, Bosha, Cleo, Smiley (please forgive me for not remembering her real name), your floor team, and all the cleaning techs have made this contract successful. Please give them my sincere appreciation and know they will never be forgotten! Thank you for all you have done and continue to do. Much success to you, your team and the future of this contract.
— Valda Y. Gant, Civ, DAF, Contracting Officer’s Representative 6 CES/CEQ, MacDill Air Force Base, Tampa, Florida
I work at Fort Knox… a co-use building with multiple entities working out of it. This building has high visibility from the leadership of Fort Knox due to the activities that take place here. I work as part of the Casualty Assistance Center and regularly have classes of 25-35 senior enlisted and officers as a part of my classes. This building also houses the Garrison Director of Human Resources and the Soldier for Life – Transition Assistance Program. There are four classrooms in this building with a combined capacity nearing 150. There are also seven different bathrooms, multiple offices, two conference rooms and a ton of traffic on any given day. I tell you all that to say, Donna has been servicing our building for a while now and has been a true professional. Donna is always on top of everything in this building and has to work around everything from multiple classes going on at once to some of the most somber visitors and events there can be. Donna is always cheerful, lends kind words and will do anything to make sure this building is in the best shape it can be. On occasion, Donna works with David and Chad in this building and others. Brenda is the supervisor or inspector… She makes checks on the work being done and asks if there is anything being missed, or issues [that need addressing]. Brenda is always very nice and ensures work is done to a high standard. [I] thank your team for providing us with this support.
— William K. Marcum, Casualty Assistance Trainer, DHR/Casualty Assistance Center, U.S. Army Fort Knox, Kentucky
This morning I had the privilege of passing out certificates of recognition to two of your employees: Mike Dwyer and Philip Thiele. I have known them for a number of years and both gentlemen have consistently and repeatedly gone out of their way to assist us with building issues here at the clinic. Most recently we suffered a significant water leak, which led to flooding in our lab, waiting areas, and specialty offices. Through their responses, we were able to correct the problem within a very short time, minimizing the impact of this disruption on patient care. Without their efforts, we could have had to shut down several critical areas for hours. Mike Dwyer is an able, reliable and dedicated leader of our cleaning staff and took charge of a situation that could have disrupted the function of the clinic and affected the welfare of our veterans. Philip Thiele, likewise, was outstanding in his commitment to his job and his readiness to work with Mike for the benefit of the clinic and the veterans we serve. It was my pleasure to award both of these men certificates of appreciation.
— Michael Finn, M.D., Chief Medical Officer, Department of Veterans Affairs, New Port Richey Outpatient Clinic
I just want to forward a “job well done” by the two GCE cleaning crew gentlemen whom I had “coverage” duty with this a.m. They did a GREAT job in multiple executive offices, hit ALL restrooms and cleaned glass mirrors, and mopped ALL bathrooms/common area break rooms. This included emptying every little grey trash can – stocked with extra bags, and then checking the hallway trash area to make sure it wasn’t overflowing with trash. I know that the leadership in those offices appreciates the diligence and professionalism of the crew…heck, they even Windex-cleaned all glass, “Fancy SOCOM LoGo” executive entrance doors! I hope that you’ll give those gents a well-deserved compliment and a pat on the back.
— Jim Hyde, MacDill Air Force Base, Tampa, Florida
As one of the country’s largest private employers of persons with disabilities under the AbilityOne® program, GCE has earned many awards for service excellence – all thanks to our engaged and informed team members. We empower our team members and help match them to fulfilling careers.
